Terms & Conditions

Welcome to Coffee Pal! ☕️

Underneath you’ll find our (“Coffee Pal” or “We”) Terms & Conditions (”Terms”). These govern your access to and use of Our Website (“Site”) and iOS or Android applications (“App”) (collectively, “Platform”), services, content, and any coffee shop, café, bakery, or similar (collectively, “Shops”) available through Our Platform.

Coffee Pal is owned and operated by:

Coffee Pal ApS
Fiskerivej 2k,
8000, Aarhus C.,
CVR no.: 40565892

Should you have any questions regarding Our Terms, you’re Welcome to contact us via hello@coffee-pal.com or via Our chat plugin on Our Platform.

1. Terms

By accessing Our Platform, creating a user, or clicking any button to indicate your consent, you accept and agree to Our Terms, as if you’d agreed to them in writing. If you don’t agree to Our Terms, We suggest you not use Our Platform.

A) Amendment of Terms. We may amend Our Terms from time to time. Should We decide to do so, amendments will be effective upon posting, unless a delayed effective date is specified. Your continued access to and use of Our Platform after such posting, constitutes your consent to be bound by the Terms, as amended.

B) Additional terms. In addition to these Terms, certain services, offers, elements or features may be subject to additional terms, conditions, guidelines or rules. Your use of any such service, offer, element or feature is subject to those additional terms and conditions, which We hereby incorporate by reference into Our Terms. Should any conflict between such additional terms and Our Terms arise, Our Terms will be the deciding factor. Our Privacy Policy (”Privacy”) is hereby incorporated by reference.

2. The Coffee Pal platform

The Coffee Pal Platform enables people to discover Shops around the world, review their visits to these, claim discounts on their coffee and otherwise coffee based drinks, including any and all customizations they may add to or remove from these (”Coffee”). Coffee Pal itself isn’t a Shop and doesn’t own, operate, or control any of the Shops on its Platform.

A) Subscription plans.
To enjoy full access to Our Platform, you need to sign up and purchase a subscription. Our subscription starts on the date you purchase it, or reactivate an already existing one. Unless We communicate otherwise, or you specifically choose to opt for a different subscription length (such as a multi-month commitment plan, for example), Our billing cycles are one month in length (a “Subscription Cycle”). Your Coffee Pal subscription renews automatically, and We’ll continue to bill you until you decide to cancel your subscription. For example, if you purchase a Coffee Pal subscription on August 15, it’ll renew on September 15. To purchase a Coffee Pal subscription, you must provide us with a current, valid, and accepted method of payment (“Payment Method”). We may update the accepted methods from time to time.

B) Shop availability.
You understand that We don’t have direct influence on the availability of the Shops on Our Platform, and agree that We can’t guarantee their availability at all times. Our Shops may change their opening hours based on demand, close due to outside factors they aren’t in control of, or shut down all together. We help Our Shops keep their information up-to-date, and the information you find on Our Platform will, in so far as possible, be true, current, and complete.

C) Use of Coffee Pal.
Your Coffee Pal account is personal to you and you agree not to create more than one. You agree not to share your account with, or give other people access to it, including other Coffee Pal users. You agree not to use or exploit Our Platform for commercial purposes. You agree that the information you provide us at sign up, and at all other times, are true, current, and complete, and that you’ll keep this information accurate and up-to-date. We reserve the right to include or exclude you from any and all test We might run, to improve Our Platform, without notice. You understand and agree that We may take actions We deem reasonably necessary at the time, to prevent fraud or abuse.

E) Claiming coffees. As an active and paying Coffee Pal subscriber, you get to claim one Coffee every 15 minutes, regardless of where you might’ve just claimed a Coffee. For example, if you claim a Coffee at Shop A, you can’t claim another Coffee at Shop A, or Shop B, C, D, and so forth, until 15 minutes have passed. You understand that Coffee Pal is to-go first, and to-stay second, meaning you should expect your Coffee to-go, unless Shops explicitly specify otherwise, and you actively choose to opt for to-stay when claiming your Coffee. You agree to pay Our Shops 25% of their retail prices, as specified in section 3.G below, via one of their available payment methods, when you purchase Coffee from them using Our Platform.

F) Eligibility criteria. The availability of Our Platform and Our Shops may be limited based on geography.

3. Fees, billing, and cancellation

A) Recurring billing. By purchasing a Coffee Pal subscription, you authorize us to charge you for your initial Subscription Cycle, as well as a recurring monthly subscription fee at the then current price. We’ll notify you of any increases in the current price by email or other notice (such as when you sign into your account, for example). You acknowledge that the amount We charge you may vary due to promotional offers and/or additions or changes made to your plan (by yourself), and authorize us to charge your Payment Method for such varying amounts. You understand that even if you don’t use your subscription or access Our Platform, you’ll still have to pay your subscription fee until you cancel your subscription.

B) Subscription cycle. When you sign up to Coffee Pal and purchase Our Subscription, your first Subscription Cycle starts and is billed immediately. Unless We communicate otherwise, your subscription will automatically renew each month, and you’ll be billed on the same date each month (”Renewal Date”). Should such a date not exist in a given renewal month, your subscription will renew on the day immediately following your current Subscription Cycle’s date of expiry. For example, if you’ve purchased a subscription on August 15, your next Renewal Date will be July 1, and We’ll charge your Payment Method on (or as soon as practically possible after) that date. Following this, all subscription renewals will continue to take place on the new Renewal Date (i.e. on the 1st of each month, in this example). Should We be unable to take payment on any given Renewal Date, for any and all possible reasons, We’ll take payment as soon as practically possible thereafter.

C) Refunds. Generally, Our fees are nonrefundable and We don’t provide refunds or make good for any prior months, or years for that matter, unless We explicitly communicate otherwise at the time of purchase.

D) Price changes. We reserve the right to adjust Our pricing at any time. Any price changes will take effect on your next Subscription Cycle, unless We expressly communicate otherwise, and you’ll be notified via email or through posting on Our Platform. If you don’t cancel your subscription before your next Subscription Cycle, We’ll consider you to have accepted Our adjusted fees.

E) Payment methods. You can update your Payment Method by signing into your account and going to the “Settings” section of Our Platform. Should a payment fail due to expiration, insufficient funds, or otherwise, you remain responsible for it, and authorize us to continue billing you. Adding to this, you too remain responsible for any failed payments, if you reactivate any unsettled accounts or sign up for any new ones (note; this may result in a change to your Renewal Date). If We can’t charge your account, We reserve the right, but aren’t obligated, to terminate your access to Our Platform.

F) Cancellation. You’re free to cancel your subscription at any time, unless We specifically communicate otherwise at the time of purchase. Should you decide to cancel your subscription, you’ll continue to have access to your subscription through to the end of your current prepaid Subscription Cycle.

G) Right to cancel within 14 day of initial purchaser. You have the right to cancel your subscription within 14 days of your initial purchase without giving any reason.

The cancellation period expires after 14 days from the day of your purchase. To exercise the right to cancel, simply inform us via help@coffee-pal.com, Our chat plugin on Our Platform, or the below postal address with a clear statement of your decision. You may use the model cancellation form appended to the end of Our Terms at “Appendix 1”, but aren’t obliged to.

Postal address: Fiskerivej 2k, 8000, Aarhus C., Denmark.

To meet the cancellation deadline, it’s sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

If you cancel this contract within the 14-day cancellation period, We’ll reimburse you all payments received from you, unless you’ve used your subscription during the cancellation period.

We’ll make the reimbursement without undue delay, and not later than 14 days after the day on which We’re informed about your decision to cancel.

We’ll make the reimbursement using the same means of payment as you used for the initial transaction, unless you’ve expressly agreed otherwise; in any event, you’ll not incur any fees as a result of the reimbursement.

H) Fees charged by Our Shops. In addition to the Subscription fee We charge you, Our Shops will charge you 25% of their retail price, using any of their available payment methods, for the Coffees you purchase from them using Our Platform.

4. Promotions

A) Refer friends. As an active and paying Coffee Pal subscriber, you get to hand out and earn discounts by sharing your Referral Code with your friends. To do so, simply go to the “Refer friends” section of Our App, and either 1) copy your Referral Code and share it manually, or 2) share it directly from within Our app. As a Referrer, you get 50% off your next payment, every time any Referee purchases a Coffee Pal subscription using your Referral Code (”Redeem”). If more than one Referee Redeems your Referral Code within the same month, you won’t get a 100% discount on your next payment though. Rather, you’ll get a 50% discount on your two next payments. Should 10 Referees decide to Redeem you Referral Code within the same month, you’ll get 50% off your next 10 payments. As a Referee, you get 50% off your first payment when you purchase a subscription using a Referrer’s Referral Code. Referral Codes are for individual, personal use only, and may not be used for commercial purposes, which (for avoidance of doubts) includes but isn’t limited to affiliate link generation, and bidding on Coffee Pal search terms. Our Refer friends promotion isn’t applicable to multi-month commitment plans, and can’t be sold, transferred to others, or redeemed for cash. Similarly, an account can only Redeem one Referral Code in its lifetime.

B) Other promotions. We may offer additional types of offers and promotions that are subject to additional terms and conditions. If so, these additional terms and conditions will be communicated in relation to the offer and/or promotion in question.

5. Termination or modification by Coffee Pal

You agree that We may, in Our sole discretion, and without reason or notice to you 1) terminate, cancel, deactivate, disable, delete, and/or suspend your account, subscription, or access to Our Platform, and 2) discontinue, disable, suspend, modify or alter any aspect, feature or policy of Our Platform at any time.

If you’re a paying subscriber, and We decide to terminate or cancel your subscription or access to Our Platform without cause, We’ll issue you a refund of the prepaid portion of your subscription you’ll be missing out on. If We terminate or cancel your subscription due to you having violated Our Terms, you’ll not be getting any refund, and you agree that We’ll not be responsible to pay any such refund. Should this be the case, you may not re-register for or use Our Platform under any other user name, email, or Payment Method, and We reserve the right to block your access to Our Platform to prevent your re-registration.

In the event We decide to amend Our Terms (or any Additional Terms), and you don’t accept Our amendment, or We choose to modify or Our Platform to such an extent that you no longer wish to continue your subscription, you acknowledge that your only right is to cancel or terminate your subscription.

6. Prohibited conduct

Without limiting the prohibitions and restrictions found elsewhere in Our Terms, you agree not to:
  • Harass, threaten, stalk, disrupt or defraud users, members or staff of Our Shops, or any other person, or otherwise create or contribute to an unsafe, harassing, threatening or disruptive environment;
  • Act in a deceptive or fraudulent manner by, among other things, impersonating another person or access another user’s account or signing up for more than one account;
  • Share your password with any third party or encourage any other user to do so;
  • Permit anyone to claim any Coffees using your subscription, including other users;
  • Reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, use for commercial purposes or otherwise exploit Our Platform;
  • Misrepresent the source, identity, or content of information transmitted via Our Platform, including deleting the copyright or other proprietary rights or notices from Our Platform;
  • Upload copyrighted material to Our Platform that isn’t your own or that you don’t have the legal right to distribute, display, and otherwise make available to others;
  • Upload or send pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libelous, or otherwise inappropriate content to Our Platform;
  • Decompile, reverse engineer or disassemble Our Platform, in whole or in part, except as may be permitted by applicable law;
  • Link to, mirror or frame any portion of Our Platform;
  • Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining Our Platform or unduly burdening or hindering the operation and/or functionality of Our Platform;
  • Attempt to gain unauthorized access to or impair Our Platform or its related systems or networks, or interfere or attempt to interfere with the proper working of Our Platform or any activities conducted on Our Platform;
  • Make unsolicited offers, advertisements, proposals, or send junk mail or “spam” to Our users;
  • Remove, circumvent, disable, damage or otherwise interfere with security-related features of Our Platform, any features that prevent or restrict use or copying of any content accessible through the Site, or any features that enforce limitations on the use of the Site or the content therein;
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through Our Platform;
  • Modify Our Platform in any manner or form, nor to use modified versions of Our Platform, including (without limitation) for the purpose of obtaining unauthorized access to Our Platform;
  • Use any robot, spider, scraper, or other automated means to access Our Platform for any purpose without Our express written permission or bypass Our robot exclusion headers or other measures We may use to prevent or restrict access to Our Platform;
  • Use Our Platform for or in connection with any purpose that is unlawful or prohibited by these Terms.

7. User submissions

Our Platform has certain features that let you and other users submit, post, share and search for content and information, which may include but isn’t limited to text, graphic and pictorial works, profile information, information about past activity, friend connections or any other information submitted by you and other users or arising from your use of Our Platform (“User Submissions”). User Submissions also include reviews, ratings and other feedback (“Reviews”). We strongly recommend that you think carefully about what you upload to, share with or make accessible via Our Platform. We don’t guarantee any anonymity or confidentiality with respect to any User Submissions. For information on how We use your personal information, please see Our Privacy.

A) Reviews. You understand and agree that Reviews may be made public without any additional notice to or consent by you, and you assume that any person (whether or not a user of Our Platform), including any Shop, may read or have access to your Reviews. We aren’t responsible for the use or disclosure of any information that you disclose in connection with your Reviews, including any personal information. Reviews are displayed for information purposes only and reflect the opinions of the person making the submission. They aren’t controlled by, and may not reflect the opinion of us. You understand that all Reviews are the sole responsibility of the person from whom they originate. This means that you, and not us, are entirely responsible for all Reviews that you upload, post, email, transmit, or otherwise make available through Our Platform.

B) Right to Remove or Edit User Submissions.
We reserve the right to reject, edit, or remove any and all User Submissions and/or Reviews made on Our Platform, at any time with and without notice. We may, but aren’t obligated to, monitor and edit or remove any activity or content, in whole or in part, including but not limited to content that We determine, in Our sole discretion, violate the standards of Our Platform, including but not limited to content that is in breach of Section 7 “Prohibited Conduct”. We take no responsibility and assume no liability for any User Submissions.

C) License Grant by You to Coffee Pal.
By accessing and/or using Our Platform, you hereby grant us and and Our affiliates, sublicensees, partners, designees, and assignees of Our Platform (collectively, the “Coffee Pal Licensees”) a worldwide, non-exclusive, fully paid-up, royalty-free, perpetual, irrevocable, sub licensable, and transferable license to use, reproduce (including by making mechanical reproductions), distribute, modify, adapt, translate, prepare derivative works of, publicly display, publish, publicly perform, and otherwise exploit your User Submissions and derivatives thereof in connection with Our Platform and Our, as Well as Our successors’, business for any purpose, including, without limitation, for marketing, promoting, and redistributing part or all of Our Platform (and derivative works thereof), in any media formats and through any media channels now known or hereafter discovered or developed. You acknowledge that you may have what are known as “moral rights” in your User Submissions, for example the right to be named as the creator and the right not to have work subjected to derogatory treatment. You agree to waive any such moral rights you may have in User Submissions.

D) User Submissions Representations and Warranties.
You are solely responsible for your own User Submissions and the consequences of your posting, sharing, displaying, publishing them or otherwise making them available. In connection with User Submissions, you affirm, represent, and warrant that: 1) you own, or have the necessary licenses, rights, consents, and permissions to use and authorize us to use all patent, trademark, copyright, or other proprietary rights in and to your User Submissions to enable inclusion and use of your User Submissions in accordance with Our Terms, and to grant the rights and license set forth above, and 2) your User Submissions, Our or any of Coffee Pal Licensee’s use of such User Submissions pursuant to Our Terms, and Our or any of Coffee Pal Licensee’s exercise of the license rights set forth above, don’t and will not: (a) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) contain any material that is illegal, threatening, obscene, racist, defamatory, libelous, hateful, pornographic, purposely false or otherwise injurious to third parties, promotional in nature, promotes any illegal activity or harm to groups or individuals, or consists of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of “spam” or references to illegal activity, malpractice or false advertising; (c) violate Our Terms; or (d) exploits minors or (e) require obtaining a license from or paying fees or royalties to any third party for the exercise of any rights granted in Our Terms, including, by way of example and not limitation, the payment of any royalties to any copyright owners, including any royalties to any agency, collection society, or other entity that administers such rights on behalf of others.

E) Inaccurate or Offensive User Submissions.
You understand that when using Our Platform, you may be exposed to User Submissions from a variety of sources and that We don’t endorse and aren’t responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable. You acknowledge and agree, to the fullest extent permitted by applicable law, that neither We (nor any member of the Coffee Pal group of companies (which includes Coffee Pal ApS (DK) and any subsidiary of such entity), has any liability to you in respect of any such User Submissions except to the extent that they’re used outside the scope of permitted purpose, i.e. unauthorized use.

F) Feedback.
If you provide us with any comments, bug reports, feedback, or modifications proposed or suggested by regarding us or Our Platform (“Feedback”), We reserve the right to use such Feedback at Our discretion, including but not limited to the incorporation of such suggested changes to Our Platform. You hereby grant us a perpetual, irrevocable, non-exclusive license under all rights necessary to incorporate and use your Feedback for any purpose without notice to, consent by, or compensation to you or any third party.

G) Infringing or Illegal Activity.
In the event of infringing or other illegal activities, We have no obligation to, but reserve the right to terminate access to Our Platform and remove all content submitted by any persons who’re found to be infringers. Any suspected illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies We may have at law or in equity.

I) Advertising.
You give us permission to use and display your User Submissions next to or in connection with ads and offers without any compensation or advance notice.

8. Ownership; proprietary rights

Our Platform is owned and operated by the Coffee Pal group of companies. The content, recordings, visual interfaces, graphics, design, compilation, information, computer code, products, software (including any downloadable software), services, and all other elements of Our Platform, provided by us (“Materials”), are protected by local copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Except for your User Submissions, all Materials contained on Our Platform are the copyrighted property of us or Our subsidiaries or affiliated companies and/or third-party licensors whether registered or unregistered and may not be used in connection with any product or service or in any manner that is likely to cause confusion as to Our endorsement, affiliation or sponsorship of any person, product or service. All trademarks, service marks, and trade names used by us on Our Platform are proprietary to us or Our affiliates and/or third-party licensors. Except as expressly authorized by us, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials and may only access the Materials for your personal, non-commercial use. In the event that Materials are downloaded to your computer or mobile phone, you don’t obtain any ownership interest in such Materials. All rights not expressly granted in our Terms are reserved.

9. Third-party sites, products, and services

Our Platform may include links to other websites or services (“Linked Sites”) solely as a convenience to you as a user. We don’t endorse any such Linked Sites or the information, material, products, or services contained on other Linked Sites or accessible through other Linked Sites. Furthermore, We make no express or implied warranties with regard to the information, material, products, or services that are contained on or accessible through Linked Sites. Access and use of Linked Sites, including the information, material, products, and services on Linked Sites or available through Linked Sites, is solely at your own risk.

Sometimes promotional plans are offered in conjunction with the provision of third party products and services. We aren’t responsible for the products and services provided by such third parties, and use of such products and services is at your own risk.

Your correspondence or business dealings with, or participation in promotions of, third parties found on or through Our Platform are solely between you and such third parties. You agree that We’ll not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third parties on Our Site.

10. Disclaimers

Coffee and any other products and services made available via Our Platform are provided by third parties, not us. You agree that your use of Our Platform and purchase and/or consumption of any Coffees is solely at your own risk. We don’t assume any liability or make any warranties of any kind, express or implied, arising out of, in connection with or without respect to Our Platform and/or Coffees you purchase via it.

In no event shall We be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is in any way connected with your purchase of Coffee. We provide a guide of Shops and offer a subscription that enables you to purchase Coffee at Our Shops. We aren’t otherwise connected to, nor is an agent of any third party with which you purchase Coffee. Our Shops are solely responsible for their interactions with you and any and all claims, injuries, illnesses, damages, liabilities, and costs suffered by you as a result of your interaction with, visit to, or consumption of their products should be made directly to Our Shops.

We’ve tried to ensure that the content posted on Our Platform, including and without limitation, the text, data, software, scripts, graphics, photos, commentary, Shops and Shop descriptions, and other features and materials ("Content") is correct at the time of publication.

To the fullest extent permissible by law, We disclaim all liability and responsibility arising from any errors, omissions or inaccurate information in such content and/or reliance placed on such content and all terms, representations, conditions or warranties that might otherwise be implied in Our Terms are hereby excluded. Content in respect of the Coffees and Shops is based on information provided to us by the Our Shops, so please also contact Our Shops directly or visit their online channels for further information about Our Shops and/or their Coffees.

Unless We otherwise expressly state, all aspects of or content or features made available through Our Platform are provided “as is” and “as available”, and We disclaim and don’t accept any liability to you in respect of it or otherwise. It’s your responsibility to ensure that Our Platform and services offered via Our Platform ("Services") are suitable for your intended purposes. We accept no liability as to the suitability or fitness of Our Platform or services in meeting your needs and We exclude to the fullest extent permissible by law all express or implied warranties, representations, conditions or terms, including, without limitation: 1) that Our Platform and/or Our subscriptions are suitable for you or will meet your personal needs, 2) that Our Platform and/or Our subscriptions, or any aspect thereof, will be available or permitted in your jurisdiction, 3) that Our Platform, or any aspect thereof will be uninterrupted or error-free, that defects will be corrected, or that Our Platform and any downloadable software, content, services, or applications made available in conjunction with or through Our Platform or the server that makes them available are free of viruses or other harmful components, or 4) regarding the use of Our Platform and any downloadable software, content, services, or applications made available in conjunction with or through Our Platform in terms of correctness, accuracy, reliability, or otherwise.

You understand and agree that any material or data you download or otherwise obtain through the use of Our Platform, is at your own discretion and risk, and that you’ll be solely responsible for any injury, loss or damages, including damage to your computer system or loss of data that results from the download of such material or data, unless this is due to Our failure to exercise reasonable skill and care.

11. Limitations on liability

Nothing in Our Terms (including but not limited to the “Disclaimers” above and limitations of liability below) is intended to exclude or limit any liability that we may have to you by operation of applicable law. This includes liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation.

We accept no liability for the negligence of third parties, including any Shop where you may purchase any Coffees. Advice about your legal rights is available from your local citizens' advice bureau or trading standards office.

You understand that Coffee Pal isn’t a Shop and that the Coffees you purchase through Our Platform are sourced, produced, and served by our Shops and not by us. We aren’t responsible for the quality of any Coffees served by Our Shops. You are solely responsible for determining whether the Coffees or recommendations available on or through Our Platform are right for you.

Under no circumstances, including, but not limited to, negligence, will We or Our affiliates, contractors, employees, agents, or third-party partners or suppliers be liable for any special, indirect, incidental, consequential, punitive, or exemplary damages arising from or related to the use of Our Platform, including those that result from the use or the inability to use the Materials on our Platform, or any other interactions with us, even if We or a Coffee Pal authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such cases, Our liability will be limited to the fullest extent permitted by applicable law.

Our Platform is continually under development and We make no warranty of any kind, implied or express, as to its accuracy, completeness or appropriateness for any purpose.

12. Shop waivers and terms

Subscribers claiming Coffees are deemed to agree to the liability waivers and terms of our individual Shops. Your visit to and claim of any Coffee from our Shops may be subject to additional policies, rules or conditions of the applicable Shop, and you understand and agree that you may not be permitted to visit or claim any Coffee if you don’t comply with our Terms, or the policies of Our Shops. If you have questions about any of Our Shop’s waivers or other terms, please see the applicable Shop’s website or contact the Shop directly.

13. Dispute Resolution

Generally, if a dispute arises between you and Coffee Pal, Our goal is to provide you with a neutral and cost effective means of resolving this quickly. Accordingly, you and Coffee Pal agree that the parties will resolve any claim or controversy at law or equity that arises out of Coffee Pal’s Terms or its Platform (a “Claim”) in accordance with one of the subsections below or as you and We otherwise agree in writing. Before resorting to these alternatives, We strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

14. Miscellaneous

A) Choice of Law; Forum. Our Terms shall be governed in all respects by the laws of Denmark, without regard to its conflict of law provisions. You agree that any Claim or dispute you may have against Coffee Pal must be resolved by a court located in Denmark, except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located within Denmark, for the purpose of litigating all such Claims or disputes.

B) Assignment. We may assign, transfer, novate or subcontract all of our rights and/or obligations under Our Terms to any company, firm or person at any time and without your consent. Our Terms will insure to the benefit of our successors, assigns and licensees.

C) Severability. If any provision of Our Terms shall be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from Our Terms and will not affect the validity and enforceability of any remaining provisions.

D) Headings. The heading references herein are for convenience purposes only, don’t constitute a part of Our Terms, and won’t be deemed to limit or affect any of the provisions hereof.

E) Entire Agreement. This (including the documents referred to herein), as each may be amended as set forth herein, is the entire agreement between you and Coffee Pal relating to the subject matter herein.

F) Disclosures. The services hereunder are offered by Coffee Pal ApS, a limited liability company incorporated and registered in Denmark with company number 40565892, whose registered office is located at: Fiskerivej 2K, 8000, Aarhus C.

G) Waiver. A provision of Our Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of Our Terms will in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of Our Terms won’t be construed as a continuing waiver of other breaches of the same or other provisions of Our Terms. Further, in the event We choose to grant an exception to Our Terms, any such exception is in our sole discretion and doesn’t entitle you or anyone else to any exceptions in the future for similar circumstances.

H) Notices. Notices will be sent to you at the email address you’ve provided us with during sign up. Notices may be sent to us here. Notice will be deemed given 24 hours it’s been sent, unless the sender receives an automatic, electronic notification that such notice was not successfully received. Without prejudice to the foregoing, We may serve you legal notice by post to the address provided during sign up. In such a case, notice will be deemed given three days after the date of posting.

Appendix 1: Model cancellation form

(Complete and return this form if you wish to cancel your subscription).

To: Coffee Pal at Fiskerivej 2k, 8000, Aarhus C., Denmark.

“I hereby give notice that I cancel my subscription for the supply of the following service: the Coffee Pal subscription service.

Ordered on [*]
Name of subscriber: [*]
Address of subscriber: [*]
Signature of subscriber: (sign only if this form is notified on paper instead of via electronic mail).
Date: [*]”
Last updated on 01/02/2022.